Zingaro backpack has done a successful crowd funding campaign on Fuel a dream where it successfully raise 10 Lakhs. After this the brand has successfully delivered more than 2500 orders through its own website.

We are extremely sorry to inform you that we do not have return option. We are a start up working tirelessly to make this/your Indian brand World's Most Innovative Brand. To get there, we need to utilize each and every penny in most effective way. There is high cost involved in reversal of any shipment which will impact the vision of your Zingaro brand. 

However we have exchange option in cases where you receive defective Zingaro Backpack. You will be surprised to know that our return rate is less than 1% till now.

If you encounter defect, you will need to send the screenshot/video to +91-9113092781 or email to Zingarolifestyle@gmail.com. Once confirmed, You will need to ship product to our warehouse mentioned below. The cost involved in return will be reimbursed to you through paytm/phonepay/gpay immediately once you send the tracking slip.

C' Block, No 2-78/2, 6th Cross, Tumkur Rd, Opp. MEI, Raghavendra Layout, Yeswanthpur, Bengaluru, Karnataka 560022.

Post receival of the Zingaro backpack at our warehouse, we will ship the new Zingaro backpack to your address. You can reach out to the number/email ID mentioned above at any stage of return for hassle free update.

It's as easy as that!

It takes 6-7 days time to deliver the Zingaro backpack to Metros, Tier 1,2,3 cities. In case of remote places, It take additional 2-3 days time. 

You will receive an email post the successful placement of the order with the details to your email ID. We will ship the package next day for the dispatch and share the tracking ID. We have partnered with India post for the shipment.

Zingaro Backpack comes with 6 months of warranty against any manufacturing defect.